Contact Benefit Pest Management in Newcastle and Lake Macquarie
Call Benefit Pest Management on 0467 561 548, or email admin@benefitpest.com.au. We work from 5am to 7pm on weekdays, 8am to 5pm Saturdays and 9am to 3pm Sundays, and we cover Newcastle, Lake Macquarie, the Hunter and the Central Coast. Commercial sites are serviced around the clock where the work has to happen outside trading hours. Every enquiry gets a response within one business day. Our head technician holds pest management technician licence 5083379.
Call us
NSW EPA, pest management technician
Public liability

Industry association

Rated 5 star on Google





Tell us what you've seen
It reaches the same inbox as the phone. Name, phone and suburb are all we need; the rest helps.
Talk to a pest
controller in Newcastle
Call 0467 561 548. It is the fastest way to get an answer and usually the only step you need, because most jobs can be quoted on the call.
The phone is answered by Nathan or Gabbie. Nathan does the technical work, so if you have a question about what you have found, ask it there and then rather than waiting on an email.
What helps us most when you get in touch: your suburb, what you have seen and roughly where, and the type of property. That is usually enough for a price.
The fastest way to get an answer and usually the only step you need, because most jobs can be quoted on the call.
Better for anything with detail attached, or if it is late and you would rather not ring.
It is there for people who cannot make a call during work hours, and it reaches the same inbox.
When we're open
Monday to Friday
5:00am to 7:00pm
Saturday
8:00am to 5:00pm
Sunday
9:00am to 3:00pm
5am
Weekday start
Seven days, and the early weekday start is deliberate. Plenty of people cannot be home between nine and five, so a 6am job means the work is done before your day even starts.
The same applies at the commercial end. Kitchens, bars and childcare rooms get serviced before the doors open rather than during trade.
How soon can you get here?
Two different questions live inside this one, so here are both answers.

How soon will somebody get back to you?
Within one business day, every time.
How soon can we be on site?
It depends on where you are, the size of the job, and the time of year.
- Urgent termite activity gets moved up. If you have found live termites, say so when you ring
- Routine suburban work around Newcastle and Lake Macquarie usually runs a week or two out
- Rural and Upper Hunter jobs are scheduled by region, so they want a bit more notice
- Summer runs longer across the board. December through March is the busiest stretch of the year
You will get a real date on the phone rather than an optimistic one. A booking we cannot keep is worse for both of us than an honest wait.
Where we go
We work across Newcastle, Lake Macquarie, the Hunter and the Central Coast. There is no call-out fee anywhere in that region.
- Newcastle
- The Hunter
- Lake Macquarie
- The Central Coast
Every suburb we cover is listed on our service areas page.
Based at
Caves Beach, NSW 2281
A service-area business. We come to you, so there is no shopfront to visit.
No call-out fee.
Send us a photo instead
Not sure what you are looking at, and not ready to book anything?
Send us a photo and we’ll tell you what it is. Email it to admin@benefitpest.com.au or attach it to the form. You will get a straight answer about what it is and whether it needs treating.
It also works at 11pm on a Sunday, which is when most people spot something they cannot identify.

An illustration of the exchange, not a real conversation.
Whichever suits
Ready when you are
Ring, email, or send a photo. Whichever suits.